Terms and conditions
These terms cover use of the site. Paid work is governed by a separate signed agreement, and where the two disagree on anything commercial, the signed agreement wins.
The most common confusion with a page like this is thinking it governs the work. It does not. It governs the website.
A statement of work, order form or master services agreement. Governs fees, deliverables, timelines and termination.
Govern use of this website and the content on it, where no signed agreement covers the point.
Ad platforms, tools and integrations run under their own terms when you use their products.
A practical starting point rather than legal advice. Have a lawyer adapt it to your jurisdiction and your contract stack before relying on it.
By accessing this website you agree to these terms. If you do not agree with them, stop using the site. We may update them, and the revision note at the foot of this page changes when we do.
You agree not to misuse the site. That means not probing systems without permission, not scraping in a way that degrades performance for other people, and not attempting to reach data that does not belong to you. We may suspend access where that is needed to protect the service or its users.
Content here is general information about what we do and how we work. Marketing results vary by industry, offer, budget and execution, and nothing on this site is a promise of performance. A commitment to a specific number exists only where that number and the obligation attached to it appear in a signed agreement.
Paid work is governed by a separate statement of work, order form or master services agreement covering fees, deliverables, timelines, responsibilities and termination. If one of those documents conflicts with this page on a commercial point, the signed document takes priority.
Paid media budgets are normally billed by the advertising platforms directly to you. Our management fees, retainers and project fees are set out in your contract. Where payment is late, we may pause work after notice, to the extent that is permitted by the law that applies.
We keep rights to our own pre-existing materials, methods, frameworks and templates. Client-specific deliverables are assigned as stated in your contract. Unless you tell us in writing that you would rather we did not, you grant us a limited licence to use your business name and logo in reasonable marketing. You can withdraw that at any time by asking.
We treat non-public business information you share with appropriate care and limit who inside the team can see it. Where an engagement calls for more than that, mutual confidentiality terms expand on it in the contract.
To the fullest extent the law permits, Zinexa and its team are not liable for indirect, incidental, special, consequential or punitive damages, nor for lost profits, revenue, goodwill or data arising from use of this website, except where the law does not allow that exclusion. For any claim relating to general use of the site where no separate contract exists, our aggregate liability is limited to fifty United States dollars, unless a higher minimum is required by law. Liability under an engagement is governed by the signed agreement instead.
You agree to indemnify and hold Zinexa harmless from claims arising out of materials you supply to us, unlawful use of this site, or breach of these terms, except to the extent a court finds we were solely at fault.
This site references tools, advertising platforms and integrations we do not control. Their terms apply when you use their products, and we are not responsible for how they operate or for changes they make.
Unless your signed contract states otherwise, these website terms are governed by the laws of the jurisdiction named in our services agreement, without regard to conflict of law rules, and the courts of that jurisdiction have exclusive venue for disputes arising solely from general use of the site. Disputes relating to an engagement follow the dispute process in your contract.
We may update these terms. The revision note below changes when we do. Material changes to how the site runs are reflected here. Material commercial changes to an active engagement are handled through a contract amendment, not through this page.
Questions about these terms go to info@zinexa.agency. If your question is about how we handle data rather than about the site terms, the privacy policy covers it.
Revision date to be set on publication